Questions & Answers
General information
How & when do I receive the gift voucher?
How & when do I receive the gift voucher?
After purchasing our gift voucher, you will receive it by email within a few minutes. The gift voucher is not sent as a physical product, but as a digital document.
This allows you to receive the voucher conveniently and quickly and either print it out yourself or forward it by email.
Please also check your spam or junk folder if you cannot find the voucher in your inbox. If you have not received the gift voucher within 24 hours of purchase, please contact our customer support so that we can assist you. 🎁
Can I buy a different voucher value than stated?
Can I buy a different voucher value than stated?
Yes, it is possible to purchase a different voucher value. If you would like a custom voucher value that is not listed in the given options, please contact our customer support.
Our team will be happy to take care of this and give you more information about the options available. We strive to be flexible to your needs and offer you the voucher value you want.